SELLERS GUIDELINES FOR CREATORS

SELLERS GUIDELINES FOR CREATORS 

Seller Guidelines for Creators on the MagicPrints Platform

Registration and Seller Account
Creators must register on the MagicPrints platform and create a complete seller profile. This requires providing accurate personal data and, if applicable, business information. Creators are required to keep their account details up to date.

Design Upload and Product Descriptions
Creating and uploading designs is the responsibility of the creators. Designs must meet MagicPrints' technical requirements and format specifications. The minimum resolution is 250 DPI. Creators must also ensure that all product descriptions are complete, truthful, and clear. Uploading designs that violate third-party copyrights or intellectual property is prohibited.

Pricing
Creators can set their own prices for print sheets and printed clothing products. Pricing must be transparent and cannot contain misleading information. Creators must ensure that all prices, including VAT and any other applicable fees, are accurate.

Copyrights and Usage Rights
Creators declare that they hold full rights to their designs or have the necessary permissions to use the designs. They do not grant commercial usage rights to MagicPrints or buyers, unless explicitly agreed upon.

Order Processing and Shipping
Creators are not directly responsible for shipping, as MagicPrints handles printing and shipping. However, creators must upload the designs in a timely and correct manner so that the printing and shipping processes can proceed without delay.

Refunds and Returns
Refunds and returns must be handled in accordance with MagicPrints' Terms and Conditions. Creators must ensure that their products are accurately described so that the buyer can make an informed decision. Returns of printed clothing products are only possible in cases of defective products or deviations from the order.

Communication with Buyers
Creators must communicate with buyers in a professional manner and respond to inquiries in a timely manner. Negative or unprofessional communication is not permitted. Communication should focus solely on products and related issues.

Platform Rules and Code of Conduct
Creators must adhere to MagicPrints' guidelines, Terms and Conditions, and Code of Conduct. Violating these rules may lead to account suspension and exclusion from the platform.

Designers are encouraged to act environmentally conscious and incorporate sustainable practices in their design work and handling of materials to minimize environmental impact.